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April 02, 2013

1 Hour Photo

As you may have read in my blog, we recently moved.  In the past I would mix up my 35mm color film developing between mail order and local 1 hour photo labs that were located in major chain pharmacies.  I only moved six miles to the east and the lack of photo processing options is really unfortunate.  In the two zip codes that encompass the town that I live in, the Costco, Rite-Aid, CVS, Walgreens, Target and Walmart all send their film out to be processed.  I don't really understand how you can say that you are a one hour photo lab, if all you can do is make digital prints in under an hour. I can understand that where I live is a small town (a population of only 82,000 people), but you would figure that at least one place would still do developing at a premium.


Two weeks ago I decided that I would test out the photo department at the new Walgreens that just opened near my house.  I received my Photo CD like I requested, as well as prints, which I didn't request (and they were nice enough not to charge me for them.  The thing is: They Didn't Return My Negatives.  That is pretty ridiculous.   I'm not sure if this is the new thing for them to reduce the amount of physical shipping, but I cannot patronize an establishment that charges the same for less service and doesn't give you back something that is standard and customary to return.

This is somewhat of a useless rant, because I do understand that the market for chemical film and services will consolidate over the next decade, but in America it is still my right and privilege to complain.