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May 31, 2014

The Only Game in Town - Part 2

As I have mentioned before, I am a Comcast/Xfinity customer at home, not from choice, but from lack of it.  While I complain a lot about their video offering and craptasic DVR, overall their Internet bandwidth and latency are amazing and their phone service is quite clear and is virtually  indistinguishable from a standard POTS line (and I can send SuperG3 33.6Kbps faxes to boot.. try that on any VOIP carrier...).  

I originally started this blog post a few months ago, only to have life pop up and give me more important things to deal with.  Since then, my bill has creeped up by around $20 USD per month since my initial install.

A few weeks ago I went back and checked with all the other broadband players in my ZIP code to see what they are offering.  I was surprised to hear that AT&T has rolled out 6Mbps service in my neighborhood.  That would be exciting if it were 2001 again, but I guess it was much better than their 3Mbps service they were promoting.  Since DSLextreme and Sonic.net (two of my favorite small ISPs) use AT&T cable plant, you are stuck at 6 megs as well.   

Without any real options for switching, I called Comcast and gave the whole faux argument that I might switch and I was looking at lower cost providers.  They backed down pretty quick and gave me $50 off my bill every month to go into a 24 month contract.  As much as I hate contracts, I can't imaging AT&T rolling out Uverse TV and high speed internet in my neighborhood in the next two years.  

It is nice to save money, but it is an empty feeling to know that there are no other viable (i.e. fast and affordable) options where I live.   There are whole geographic regions in Africa that share a single VSAT internet connection, so I should really shut up and be thankful.  Note to self: Evaluate Internet options in 2016.